Brands aren't built behind closed doors anymore—they're shaped by daily conversations.
Yet most businesses struggle to capture feedback that actually helps.
Result: businesses end up guessing instead of listening.
Customers ignore them or quit halfway.
Only the happiest or angriest people post.
Insights get buried in emails and forms.
Platforms overwhelm SMBs with settings.
Grasp was designed with one principle in mind:
if you want people to share, make it effortless.
QR codes or a website widget.
Transcripts, sentiment, and
key themes
Share testimonials publicly or
fix pain points internally.
Add to your website with one line of code.
Real-time analytics and
sentiment analysis
Export data or integrate
with your tools.
The marketplace has changed. Most buyers share their experiences - good or bad - with friends and family. That means you're not competing on features alone, but on perception, reputation, and word-of-mouth.
A single poor interaction can make a customer leave for good. But a brand that listens and adapts quickly becomes a magnet for loyalty.
Surveys are tedious, reviews skew extreme, and comment forms get abandoned. That's why most businesses miss out on critical opportunities to improve.
Grasp changes that reality. Customers just tap, talk, and send—no typing, no forms. The result? A steady stream of valuable insights you can act on immediately.
From day one, we noticed a growing gap between businesses and the people they serve.
Customers were talking, but brands were not truly listening.
That disconnect was showing up everywhere: from software to fashion, from food services to real estate.
In a world where customers have more options than ever, even small inconveniences can drive them away permanently. From software to fashion, food to real estate — this disconnect was everywhere.
Grasp was created to bridge that gap. To make listening second nature, and to bring customers closer through genuine, heart-to-heart feedback.
Our solution is completely plug-and-play, delivering qualified, filtered insights you can use immediately. No noise, no wasted time — just a clearer path forward.
While we are in beta.
We are working hard on gathering feedback and making the product better.
While we do that, we offer all features for free.
In the future this will likely change and we'll have both free and paid plans.
Whether you want to see Grasp in action, ask a question, or explore how it fits your business, we're here to help. Drop us a note and we'll get back to you quickly.
